What are the shipping costs?

The shipping cost is in Italy is € 5.50 up to 1 kg


Delivery on orders over € 50 is free.

Is the shipping cost higher if I order more products?

The amount is € 5.50 for a quantity of products that does not exceed the weight of 1 kg.


Deliveries to Venice Lagoon and the smaller islands have a supplement of € 16.00


We also deliver to Livigno and Campione d'Italia with a supplement of € 40.00 (+ customs fees)


When will my order arrive?

Delivery times: (if the order is received the same day by 1.00 pm)

In central-northern Italy: 2-3 working days.

In southern Italy in general and in the larger islands: 2-5 working days.

There are no deliveries during the weekend and on public holidays.


Who will deliver the order?

The delivery of the products purchased in our online store is carried out as soon as possible and depends on the availability of the items. We will deliver the products to the address through the GLS delivery service that you declared at the time of registration or during the purchase procedure. We recommend specifying the address where you will be available in the morning. We also advise you to write a mobile number where you are available in the morning as the courier will be able to call you and organize the delivery method. The phone number is only used for better delivery quality. GLS can be contacte at the telephone number 199 15 11 88 from Monday to Friday, from 9.00 to 18.00 or via email: customerservice@gls-italy.com

Click HERE to view delivery times.

Each shipment is delivered to the address indicated by the sender. For this reason the driver asks the recipient to put his signature on the PDA, or, if the sender requests it, to enter a dedicated and unique PIN code.

The shipping number is particularly important: you can have the information you need only if you have one. This number will be provided by the sender at the time your shipment is sent.

You can check the status of the online shipment, or contact the GLS customer service.


If the shipment cannot be delivered to the specified address, the driver leaves a notice that notifies the recipient of the first and second delivery attempt. This document contains key information such as the shipment number and the contact details of the reference GLS office.

 

Click HERE to see the delivery options.

 

Can I place an order by phone?

Orders can also be placed by phone or e-mail.

 

Is the payment secure?

The transaction is 100% secure.

Payrexx automatically adapts to the end device - regardless of whether it is PC, tablet or smartphone. This ensures an optimal shopping experience. All types of most used credit cards around the world are accepted. All transactions are always encrypted with 256-bit SSL and are made with selected and reliable payment providers

BUY WITH A FEW CLICK

Register - Add to Cart - Proceed to Payment

After entering the products in the cart and having authenticated you can decide the easiest payment method for you.

SECURE PAYMENTS

The following payment methods are available: Credit Card (Visa, MasterCard, AMEX), bank transfer and PayPal. Payments are made in EURO and are executed as soon as the online order is completed.

HOME DELIVERY

Shipping costs are calculated automatically and are shown in the summary of the order once the delivery method has been chosen.

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